# Billing & Account Management > **Source**: [SendX](https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g) > >

Manage your SendX subscription, upgrade plans, update payment methods, purchase add-ons like list cleaning, and set up team members with the right access levels.

## Browse Collection 1. [Purchase Threat Checks/ List Hygiene](https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g/pAuPyP4sV7CImAqL2ALLKw.md) (Video) 2. [How to Add Members to Your Team on the Dashboard](https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g/fL6OUAYk26a5LjdLe8LcZQ.md) (Video) 3. [How to Add and Manage Multiple Teams in Your Account](https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g/o2k0Q47S0RmPEnYH782rRQ.md) (Video) 4. [Upgrading Subscription Plan and Managing Payment Methods](https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g/VxK19yGuTvd0ioOFxxZ63Q.md) (Video) 5. [Completing Payment and Managing Add-ons for List Cleaning Subscription](https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g/x7vqT2oHQ53QASQEjEUeUQ.md) (Video) --- # VIDEO: Completing Payment and Managing Add-ons for List Cleaning Subscription ## METADATA - id: x7vqT2oHQ53QASQEjEUeUQ - type: video - source: SendX - content_url: https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g/x7vqT2oHQ53QASQEjEUeUQ - collection_url: https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g ## TRANSCRIPT - time: 00:00 url: https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g/x7vqT2oHQ53QASQEjEUeUQ?start_time=0 text: Lower your hard bounce rate and improve your deliverability by turning on your List Cleaning Add on. - time: 00:07 url: https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g/x7vqT2oHQ53QASQEjEUeUQ?start_time=7 text: Click on the profile icon in the navigation bar. - time: 00:11 url: https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g/x7vqT2oHQ53QASQEjEUeUQ?start_time=11 text: Select "Settings" from the dropdown menu. - time: 00:17 url: https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g/x7vqT2oHQ53QASQEjEUeUQ?start_time=17 text: In the settings menu, click on "Add ons." Scroll down your list of add ons. Select the "List Cleaning" - time: 00:26 url: https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g/x7vqT2oHQ53QASQEjEUeUQ?start_time=26 text: option. - time: 00:29 url: https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g/x7vqT2oHQ53QASQEjEUeUQ?start_time=29 text: Before you purchase list cleaning credits you will not have access to the settings and analytics sections. - time: 00:34 url: https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g/x7vqT2oHQ53QASQEjEUeUQ?start_time=34 text: To show you how it works, I'm using an enabled account that has purchased credits already. - time: 00:39 url: https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g/x7vqT2oHQ53QASQEjEUeUQ?start_time=39 text: You will see how to purchase credits towards the end of this video. - time: 00:44 url: https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g/x7vqT2oHQ53QASQEjEUeUQ?start_time=44 text: If you want all the contacts you add in the future automatically cleaned, click on the "Settings" tab in the navigation bar. - time: 00:53 url: https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g/x7vqT2oHQ53QASQEjEUeUQ?start_time=53 text: By checking the "Clean new contacts automatically" option in the Cleaning Settings you'll make sure your email addresses are valid. - time: 01:04 url: https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g/x7vqT2oHQ53QASQEjEUeUQ?start_time=64 text: Let's show you how to clean a list of contacts you already have. - time: 01:08 url: https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g/x7vqT2oHQ53QASQEjEUeUQ?start_time=68 text: In the navigation bar, click on "Audience." - time: 01:12 url: https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g/x7vqT2oHQ53QASQEjEUeUQ?start_time=72 text: From the dropdown menu, select "Lists." - time: 01:18 url: https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g/x7vqT2oHQ53QASQEjEUeUQ?start_time=78 text: In the list view, click on the options icon next to the list you want to validate. - time: 01:24 url: https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g/x7vqT2oHQ53QASQEjEUeUQ?start_time=84 text: Select Clean List and all the email addresses on that list will be checked to see if they are valid. - time: 01:30 url: https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g/x7vqT2oHQ53QASQEjEUeUQ?start_time=90 text: After seeing how to clean a list you already have, let's go back to the List Cleaning Add on in your settings to view your reports. - time: 01:37 url: https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g/x7vqT2oHQ53QASQEjEUeUQ?start_time=97 text: Click on the profile icon in the top right corner. - time: 01:44 url: https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g/x7vqT2oHQ53QASQEjEUeUQ?start_time=104 text: Click on the "Analytics" tab. - time: 01:48 url: https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g/x7vqT2oHQ53QASQEjEUeUQ?start_time=108 text: Here you can see how many hard bounces you've avoided over the last 30 days and all-time. - time: 01:52 url: https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g/x7vqT2oHQ53QASQEjEUeUQ?start_time=112 text: In addition you can click the clean now button to make sure any uncleaned contacts have valid email addresses. - time: 01:59 url: https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g/x7vqT2oHQ53QASQEjEUeUQ?start_time=119 text: To purchase list cleaning credits, go to the overview section. - time: 02:06 url: https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g/x7vqT2oHQ53QASQEjEUeUQ?start_time=126 text: Click on "Purchase List Cleaning" - time: 02:10 url: https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g/x7vqT2oHQ53QASQEjEUeUQ?start_time=130 text: Select "Add On: List Cleaning" - time: 02:15 url: https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g/x7vqT2oHQ53QASQEjEUeUQ?start_time=135 text: Click "Add, Add on" to proceed to our secure checkout with 5 convenient payment options. - time: 02:20 url: https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g/x7vqT2oHQ53QASQEjEUeUQ?start_time=140 text: After choosing your most convenient way to purchase, click on Subscribe. - time: 02:26 url: https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g/x7vqT2oHQ53QASQEjEUeUQ?start_time=146 text: Here's your confirmation that you can now use your list cleaning credits. - time: 02:30 url: https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g/x7vqT2oHQ53QASQEjEUeUQ?start_time=150 text: Let's head back to the List Cleaning Add on section to make sure the add on is enabled. - time: 02:34 url: https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g/x7vqT2oHQ53QASQEjEUeUQ?start_time=154 text: Do this by clicking on add ons and scrolling down the list. - time: 02:39 url: https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g/x7vqT2oHQ53QASQEjEUeUQ?start_time=159 text: You can start cleaning contacts as soon as the switch is toggled on and green. - time: 02:44 url: https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g/x7vqT2oHQ53QASQEjEUeUQ?start_time=164 text: You can see that you've used zero credits so far. - time: 02:47 url: https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g/x7vqT2oHQ53QASQEjEUeUQ?start_time=167 text: When you use credits, the running total will be kept here, and you can see how many credits you have left. - time: 02:52 url: https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g/x7vqT2oHQ53QASQEjEUeUQ?start_time=172 text: Congratulations. - time: 02:53 url: https://video.sendx.io/7qQjtxgg6j47IBSDYBdp0g/x7vqT2oHQ53QASQEjEUeUQ?start_time=173 text: You've just lowered the chances that you'll have deliverability issues from sending to invalid email addresses. ## SUMMARY # Improve Your Email Deliverability with List Cleaning Lower your hard bounce rate and enhance your email deliverability by activating the List Cleaning add-on. Follow these steps to get started: ## Step-by-Step Guide to Activate List Cleaning 1. Click on the profile icon in the navigation bar. 2. Select **Settings** from the drop-down menu. 3. In the Settings menu, click on **Add-ons**. 4. Select the **List Cleaning** option. ## Automatic Cleaning for Future Contacts If you want all the contacts you add in the future to be automatically cleaned, follow these steps: 1. Click on the **Settings** tab in the navigation bar. 2. Check the **Clean new contacts automatically** option in the cleaning settings. This ensures you avoid hard bounces due to invalid email addresses. ## View and Manage Cleaning Reports To see reports on how many contacts have been cleaned or to clean contacts immediately, follow these steps: 1. Click on the **Analytics** tab in the navigation bar. 2. Here, you can view how many hard bounces you've avoided over the last 30 days and all time. 3. Click the **Clean now** button to ensure any uncleaned contacts have valid email addresses. ## Purchase List Cleaning Credits To purchase List Cleaning, follow these steps: 1. Click on the **Overview** tab. 2. By enabling the add-on, expect to hear from our team to determine how many List Cleaning credits you'd like, and we'll add them to your account. Each List Cleaning credit allows you to clean one contact, and you can use them whenever you want. In the near future, you'll be able to purchase the credits directly in this area.