# Importing And Managing Contacts > **Source**: [SendX](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w) > >

Import contacts from CSV files or other platforms, organize them into lists and segments, manage tags, clean your lists, and keep your subscriber data organized in SendX.

## Browse Collection 1. [How to add a new contact to a list or tag](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/ybxZma1ZTcDsP2e8wkb29w.md) (Video) 2. [Creating and Managing Custom Fields and Contacts in Audience Settings](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/xJy7ytg1fVxa24Vy6CM57Q.md) (Video) 3. [Creating and Updating Contact Segments with Custom Conditions and Fields](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/ZD7XpTInaW9xnIuQs4ZbAA.md) (Video) 4. [Managing Subscription Status in Contact Profile](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/2kHG7DfMmsM8cm75M3krxw.md) (Video) 5. [Deleting a List and Associated Contacts in Audience Management.](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/1KuInkOhejAgCdOLCRmCmg.md) (Video) 6. [Export Contacts from a List in SendX](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/kanu3TUqYoq97MygCxH9Pg.md) (Video) 7. [Marking contacts as unsubscribed using bulk actions](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FBCyjmMnCLh4MwV3xoWlbw.md) (Video) 8. [Enabling the "List Cleaning" Addon in Settings.](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/vg72nlGoLObl1XlJm1xDTw.md) (Video) 9. [Purchase Threat Checks/ List Hygiene](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/pAuPyP4sV7CImAqL2ALLKw.md) (Video) 10. [How to create a list of unsubscribers in SendX](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/eonZtCkzJRrzgkwP8d0hJA.md) (Video) 11. [Creating a New Segment with Email Unsubscription Condition in Audience Management](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FCjlR1Agm7P5A9qJ4EjANA.md) (Video) 12. [Import and Map Contacts from CSV to Audience List/Tag](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/uClxwZ9kOwGO1Ji5vvV5ZQ.md) (Video) 13. [How to Associate Multiple Tags to a contact while Importing](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/OZas7ZJzeG8wj4E4Wkhfbw.md) (Video) --- # VIDEO: Import and Map Contacts from CSV to Audience List/Tag ## METADATA - id: uClxwZ9kOwGO1Ji5vvV5ZQ - type: video - source: SendX - content_url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/uClxwZ9kOwGO1Ji5vvV5ZQ - collection_url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w ## TRANSCRIPT - time: 00:00 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/uClxwZ9kOwGO1Ji5vvV5ZQ?start_time=0 text: In this video, let's see how to import and map contacts from a CSV file into your audience list or a - time: 00:05 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/uClxwZ9kOwGO1Ji5vvV5ZQ?start_time=5 text: tag. - time: 00:07 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/uClxwZ9kOwGO1Ji5vvV5ZQ?start_time=7 text: Select Lists from the dropdown menu under the Audience tab. - time: 00:14 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/uClxwZ9kOwGO1Ji5vvV5ZQ?start_time=14 text: Click on the import button for the list you want to add contacts to. - time: 00:21 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/uClxwZ9kOwGO1Ji5vvV5ZQ?start_time=21 text: Drag and drop a CSV file or click to choose a file to upload your contacts. - time: 00:29 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/uClxwZ9kOwGO1Ji5vvV5ZQ?start_time=29 text: Click on the continue button after the file has been uploaded successfully. - time: 00:34 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/uClxwZ9kOwGO1Ji5vvV5ZQ?start_time=34 text: Once uploaded, contacts will be auto mapped based on the CSV file column headers, and if it is not mapped - time: 00:42 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/uClxwZ9kOwGO1Ji5vvV5ZQ?start_time=42 text: Click on the 'Choose Mapping' dropdown to add the new 'Country' custom field. - time: 00:49 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/uClxwZ9kOwGO1Ji5vvV5ZQ?start_time=49 text: Type 'Country' in the search box to map or create the country field. - time: 00:54 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/uClxwZ9kOwGO1Ji5vvV5ZQ?start_time=54 text: Select 'Create Field - Country (Text)' to create a new text field for the 'Country' column, and similarly for other - time: 01:00 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/uClxwZ9kOwGO1Ji5vvV5ZQ?start_time=60 text: columns. - time: 01:11 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/uClxwZ9kOwGO1Ji5vvV5ZQ?start_time=71 text: For adding tag to contact, map it to tags field. - time: 01:17 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/uClxwZ9kOwGO1Ji5vvV5ZQ?start_time=77 text: Click on complete to finish the mapping process and proceed. - time: 01:24 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/uClxwZ9kOwGO1Ji5vvV5ZQ?start_time=84 text: Wait for the contacts to be imported from the CSV file as indicated by the notification pop up. - time: 01:33 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/uClxwZ9kOwGO1Ji5vvV5ZQ?start_time=93 text: Click on the info button next to a contact's name to view their details. - time: 01:39 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/uClxwZ9kOwGO1Ji5vvV5ZQ?start_time=99 text: Now, the mapped custom fields and tags are added to the contact. - time: 01:43 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/uClxwZ9kOwGO1Ji5vvV5ZQ?start_time=103 text: That's it for this video. - time: 01:45 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/uClxwZ9kOwGO1Ji5vvV5ZQ?start_time=105 text: Thanks for watching. ## SUMMARY # How to Import and Map Contacts from a CSV File In this guide, we will walk you through the process of importing and mapping contacts from a CSV file into your audience list. ## Step-by-Step Guide 1. **Select Lists:** Navigate to the audience tab and select lists from the drop-down menu. 2. **Import Contacts:** Click on the import button for the list you want to add contacts to. 3. **Upload CSV File:** Drag and drop a CSV file or click to choose a file to upload your contacts. 4. **Continue After Upload:** Click on the continue button after the file has been uploaded successfully. 5. **Auto-Mapping:** Contacts will be auto-mapped based on the CSV file column headers. If not mapped, proceed to the next step. 6. **Choose Mapping:** Click on the choose mapping drop-down to add the new country custom field. 7. **Map or Create Fields:** - Type "country" in the search box to map or create the country field. - Select "create field country text" to create a new text field for the country column. - Repeat similarly for other columns. 8. **Add Tags:** For adding a tag to a contact, map it to the tags field. 9. **Complete Mapping:** Click on complete to finish the mapping process and proceed. 10. **Import Contacts:** Wait for the contacts to be imported from the CSV file as indicated by the notification pop-up. 11. **View Contact Details:** Click on the info button next to a contact's name to view their details. 12. **Verify Mapped Fields:** Now the mapped custom fields and tags are added to the contact. Thanks for watching.