# Importing And Managing Contacts

> **Source**: [SendX](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w)
>
> <p>Import contacts from CSV files or other platforms, organize them into lists and segments, manage tags, clean your lists, and keep your subscriber data organized in SendX.</p>

## Browse Collection

1. [How to add a new contact to a list or tag](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/ybxZma1ZTcDsP2e8wkb29w.md) (Video)
2. [Creating and Managing Custom Fields and Contacts in Audience Settings](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/xJy7ytg1fVxa24Vy6CM57Q.md) (Video)
3. [Creating and Updating Contact Segments with Custom Conditions and Fields](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/ZD7XpTInaW9xnIuQs4ZbAA.md) (Video)
4. [Managing Subscription Status in Contact Profile](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/2kHG7DfMmsM8cm75M3krxw.md) (Video)
5. [Deleting a List and Associated Contacts in Audience Management.](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/1KuInkOhejAgCdOLCRmCmg.md) (Video)
6. [Export Contacts from a List in SendX](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/kanu3TUqYoq97MygCxH9Pg.md) (Video)
7. [Marking contacts as unsubscribed using bulk actions](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FBCyjmMnCLh4MwV3xoWlbw.md) (Video)
8. [Enabling the "List Cleaning" Addon in Settings.](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/vg72nlGoLObl1XlJm1xDTw.md) (Video)
9. [Purchase Threat Checks/ List Hygiene](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/pAuPyP4sV7CImAqL2ALLKw.md) (Video)
10. [How to create a list of unsubscribers in SendX](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/eonZtCkzJRrzgkwP8d0hJA.md) (Video)
11. [Creating a New Segment with Email Unsubscription Condition in Audience Management](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FCjlR1Agm7P5A9qJ4EjANA.md) (Video)
12. [Import and Map Contacts from CSV to Audience List/Tag](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/uClxwZ9kOwGO1Ji5vvV5ZQ.md) (Video)
13. [How to Associate Multiple Tags to a contact while Importing](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/OZas7ZJzeG8wj4E4Wkhfbw.md) (Video)

---

# VIDEO: How to Associate Multiple Tags to a contact while Importing

## METADATA

- id: OZas7ZJzeG8wj4E4Wkhfbw
- type: video
- source: SendX
- content_url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/OZas7ZJzeG8wj4E4Wkhfbw

- collection_url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w

## TRANSCRIPT

- time: 00:00
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/OZas7ZJzeG8wj4E4Wkhfbw?start_time=0
  text: In this video, let's see how to associate multiple tags to contacts while importing.

- time: 00:06
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/OZas7ZJzeG8wj4E4Wkhfbw?start_time=6
  text: Let's say I want to import contacts to the signup list and I have the signup information of all the contacts in a

- time: 00:12
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/OZas7ZJzeG8wj4E4Wkhfbw?start_time=12
  text: spreadsheet.

- time: 00:16
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/OZas7ZJzeG8wj4E4Wkhfbw?start_time=16
  text: So for each contact for importing multiple tags, all the tags in the tags column should be separated by the pipe

- time: 00:21
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/OZas7ZJzeG8wj4E4Wkhfbw?start_time=21
  text: operator.

- time: 00:24
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/OZas7ZJzeG8wj4E4Wkhfbw?start_time=24
  text: If they are separated by pipe operator, then they are considered as multiple tags.

- time: 00:28
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/OZas7ZJzeG8wj4E4Wkhfbw?start_time=28
  text: In this case, for this contact, there would be goal tag, classic tag, and signup tag.

- time: 00:34
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/OZas7ZJzeG8wj4E4Wkhfbw?start_time=34
  text: For this contact, it's only priority tag.

- time: 00:37
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/OZas7ZJzeG8wj4E4Wkhfbw?start_time=37
  text: For this contact, it's standard tag and follow up tag. Now, let's download and import this list.

- time: 00:44
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/OZas7ZJzeG8wj4E4Wkhfbw?start_time=44
  text: Make sure you download in a CSV format.

- time: 00:47
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/OZas7ZJzeG8wj4E4Wkhfbw?start_time=47
  text: After downloading, head on to your list, click on import, drag and drop your file. Continue and the fields will get

- time: 00:53
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/OZas7ZJzeG8wj4E4Wkhfbw?start_time=53
  text: automatically mapped.

- time: 00:57
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/OZas7ZJzeG8wj4E4Wkhfbw?start_time=57
  text: If they are not automatically mapped, map them to the appropriate fields. In this case, I want to map it to tag, so

- time: 01:04
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/OZas7ZJzeG8wj4E4Wkhfbw?start_time=64
  text: tags will get created for those contacts.

- time: 01:08
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/OZas7ZJzeG8wj4E4Wkhfbw?start_time=68
  text: After mapping, click complete to proceed.

- time: 01:10
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/OZas7ZJzeG8wj4E4Wkhfbw?start_time=70
  text: Now contacts are added. So let's see if appropriate tags got associated to them. For this contact, priority tag got added. And for

- time: 01:17
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/OZas7ZJzeG8wj4E4Wkhfbw?start_time=77
  text: this

- time: 01:22
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/OZas7ZJzeG8wj4E4Wkhfbw?start_time=82
  text: contact, standard and follow-up tag got added as they were separated by pipe operator. That's it

- time: 01:30
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/OZas7ZJzeG8wj4E4Wkhfbw?start_time=90
  text: for this video. Thank you for watching.

## SUMMARY

# How to Associate Multiple Tags to Contacts While Importing

In this video, we will learn how to associate multiple tags to contacts during the import process. This is particularly useful when you want to import contacts into a signup list and have the signup information stored in a spreadsheet.

## Step-by-Step Guide

1. **Prepare Your Spreadsheet:**

Ensure that all the tags for each contact are listed in the tags column and are separated by the pipe operator (|). This allows the system to recognize them as multiple tags. For example:

  - Contact 1: goal tag | classic tag | signup tag
  - Contact 2: priority tag
  - Contact 3: standard tag | follow-up tag

2. **Download and Import the List:**

Download your spreadsheet in CSV format. Once downloaded, navigate to your contact list and click on the import option. Drag and drop your CSV file into the import area.

3. **Map the Fields:**

The fields should automatically map to the appropriate columns. If they do not, manually map them to the correct fields. Ensure that the tags column is mapped correctly so that tags are created for the contacts.

4. **Complete the Import:**

After mapping, click on the complete button to proceed with the import. This will add the contacts to your list.

5. **Verify Tags:**

Check to ensure that the appropriate tags have been associated with each contact. For instance:

  - Contact 1 should have the goal, classic, and signup tags.
  - Contact 2 should have the priority tag.
  - Contact 3 should have the standard and follow-up tags.

That's it for this video. Thank you for watching!