# Importing And Managing Contacts > **Source**: [SendX](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w) > >

Import contacts from CSV files or other platforms, organize them into lists and segments, manage tags, clean your lists, and keep your subscriber data organized in SendX.

## Browse Collection 1. [How to add a new contact to a list or tag](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/ybxZma1ZTcDsP2e8wkb29w.md) (Video) 2. [Creating and Managing Custom Fields and Contacts in Audience Settings](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/xJy7ytg1fVxa24Vy6CM57Q.md) (Video) 3. [Creating and Updating Contact Segments with Custom Conditions and Fields](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/ZD7XpTInaW9xnIuQs4ZbAA.md) (Video) 4. [Managing Subscription Status in Contact Profile](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/2kHG7DfMmsM8cm75M3krxw.md) (Video) 5. [Deleting a List and Associated Contacts in Audience Management.](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/1KuInkOhejAgCdOLCRmCmg.md) (Video) 6. [Export Contacts from a List in SendX](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/kanu3TUqYoq97MygCxH9Pg.md) (Video) 7. [Marking contacts as unsubscribed using bulk actions](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FBCyjmMnCLh4MwV3xoWlbw.md) (Video) 8. [Enabling the "List Cleaning" Addon in Settings.](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/vg72nlGoLObl1XlJm1xDTw.md) (Video) 9. [Purchase Threat Checks/ List Hygiene](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/pAuPyP4sV7CImAqL2ALLKw.md) (Video) 10. [How to create a list of unsubscribers in SendX](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/eonZtCkzJRrzgkwP8d0hJA.md) (Video) 11. [Creating a New Segment with Email Unsubscription Condition in Audience Management](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FCjlR1Agm7P5A9qJ4EjANA.md) (Video) 12. [Import and Map Contacts from CSV to Audience List/Tag](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/uClxwZ9kOwGO1Ji5vvV5ZQ.md) (Video) 13. [How to Associate Multiple Tags to a contact while Importing](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/OZas7ZJzeG8wj4E4Wkhfbw.md) (Video) --- # VIDEO: Marking contacts as unsubscribed using bulk actions ## METADATA - id: FBCyjmMnCLh4MwV3xoWlbw - type: video - source: SendX - content_url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FBCyjmMnCLh4MwV3xoWlbw - collection_url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w ## TRANSCRIPT - time: 00:00 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FBCyjmMnCLh4MwV3xoWlbw?start_time=0 text: In this video, we will see how to bulk mark contacts as unsubscribed in SendX. - time: 00:06 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FBCyjmMnCLh4MwV3xoWlbw?start_time=6 text: This is something typically required while migrating contacts from your existing email provider to SendX. - time: 00:14 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FBCyjmMnCLh4MwV3xoWlbw?start_time=14 text: Let us go ahead and create a new list - "To be unsubscribed" in SendX. - time: 00:19 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FBCyjmMnCLh4MwV3xoWlbw?start_time=19 text: To do so, click on Audience > Lists > New List tab and give the list an appropriate name. - time: 00:25 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FBCyjmMnCLh4MwV3xoWlbw?start_time=25 text: Once done, click on "Create List". - time: 00:28 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FBCyjmMnCLh4MwV3xoWlbw?start_time=28 text: Once the list is created, you will be redirected to lists tab where you can find your newly created list. - time: 00:37 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FBCyjmMnCLh4MwV3xoWlbw?start_time=37 text: You can now click on import button so to import your contacts to the created list. - time: 00:45 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FBCyjmMnCLh4MwV3xoWlbw?start_time=45 text: Click on CSV import action and give it your list of already unsubscribed contacts. - time: 00:50 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FBCyjmMnCLh4MwV3xoWlbw?start_time=50 text: Typically, you would have exported this data from your current email marketing provider. - time: 00:58 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FBCyjmMnCLh4MwV3xoWlbw?start_time=58 text: Once done, you can hit on continue and map columns of your CSV file. - time: 01:04 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FBCyjmMnCLh4MwV3xoWlbw?start_time=64 text: Mapping the email column is necessary. - time: 01:07 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FBCyjmMnCLh4MwV3xoWlbw?start_time=67 text: You can decide to either map or skip other columns. - time: 01:12 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FBCyjmMnCLh4MwV3xoWlbw?start_time=72 text: From the drop down, select email as the mapping option. - time: 01:17 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FBCyjmMnCLh4MwV3xoWlbw?start_time=77 text: Once the column mapping is done, hit on complete button. - time: 01:29 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FBCyjmMnCLh4MwV3xoWlbw?start_time=89 text: Now to mark them as unsubscribed, we will head to "Bulk action" section of SendX. - time: 01:33 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FBCyjmMnCLh4MwV3xoWlbw?start_time=93 text: Click on top right profile icon and head to Settings. - time: 01:38 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FBCyjmMnCLh4MwV3xoWlbw?start_time=98 text: In the Settings page, click on "Bulk Action." - time: 01:43 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FBCyjmMnCLh4MwV3xoWlbw?start_time=103 text: Click on "Run Bulk Action" in the Bulk Actions section. - time: 01:49 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FBCyjmMnCLh4MwV3xoWlbw?start_time=109 text: Enter the bulk action name in the provided field in the modal. - time: 01:54 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FBCyjmMnCLh4MwV3xoWlbw?start_time=114 text: In the modal, click on "List" under "Contacts." - time: 01:58 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FBCyjmMnCLh4MwV3xoWlbw?start_time=118 text: Select the dropdown option labeled "-- Select an option --." - time: 02:03 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FBCyjmMnCLh4MwV3xoWlbw?start_time=123 text: Choose "To be unsubscribed" from the list. - time: 02:08 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FBCyjmMnCLh4MwV3xoWlbw?start_time=128 text: Scroll down and click on "Global Unsubscribe" under "Actions." - time: 02:14 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FBCyjmMnCLh4MwV3xoWlbw?start_time=134 text: Click the "Run Bulk Action" button to execute the action. - time: 02:18 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FBCyjmMnCLh4MwV3xoWlbw?start_time=138 text: The bulk action will mark all the contacts in your to be unsubscribed list as unsubscribed. - time: 02:23 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FBCyjmMnCLh4MwV3xoWlbw?start_time=143 text: Note that this operation may take some time. - time: 02:28 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FBCyjmMnCLh4MwV3xoWlbw?start_time=148 text: To verify whether contacts have been unsubscribed correct, we will go to the "Audience tab." - time: 02:35 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FBCyjmMnCLh4MwV3xoWlbw?start_time=155 text: From the dropdown menu, select "Lists." - time: 02:42 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FBCyjmMnCLh4MwV3xoWlbw?start_time=162 text: In the list details, click on "Info" next to the specific contact. - time: 02:48 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FBCyjmMnCLh4MwV3xoWlbw?start_time=168 text: In the profile section, observe the "Unsubscribed" status highlighted next to the email address. - time: 02:53 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FBCyjmMnCLh4MwV3xoWlbw?start_time=173 text: So the bulk action did execute correctly. - time: 03:00 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FBCyjmMnCLh4MwV3xoWlbw?start_time=180 text: You can also look at the contact timeline view and verify that the unsubscribed event happened properly. - time: 03:05 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FBCyjmMnCLh4MwV3xoWlbw?start_time=185 text: That's pretty much it. - time: 03:07 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FBCyjmMnCLh4MwV3xoWlbw?start_time=187 text: You can use bulk actions for a lot of other use cases like merging contacts from different lists, deleting contacts, adding - time: 03:13 url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FBCyjmMnCLh4MwV3xoWlbw?start_time=193 text: contacts to a drip or tag, and so on. ## SUMMARY # How to Bulk Mark Contacts as Unsubscribed in SendX This guide will walk you through the process of bulk marking contacts as unsubscribed in SendX, which is often necessary when migrating contacts from your current email provider to SendX. ## Step 1: Create a New List 1. Navigate to the **Audience** section and click on **Lists**. 2. Select the **New List** tab and provide an appropriate name for your list. 3. Click on **Create List**. 4. Once created, you will be redirected to the **Lists** tab where you can find your newly created list. ## Step 2: Import Contacts 1. Click on the **Import** button to import your contacts to the created list. 2. Select **CSV Import** action and upload your list of already unsubscribed contacts, typically exported from your current email marketing provider. 3. Click **Continue** and map the columns of your CSV file. Ensure to map the **Email** column. 4. Decide whether to map or skip other columns. 5. Once column mapping is done, click on **Complete**. ## Step 3: Mark Contacts as Unsubscribed 1. Go to the **Bulk Action** section of SendX by clicking on the top right profile icon and heading to **Settings**. 2. In the settings page, click on **Bulk Action**. 3. Click on **Run Bulk Action** in the bulk action section. 4. Enter a name for the bulk action in the provided field in the modal. 5. In the modal, click on **List** under contacts. 6. Select the drop-down option labeled **Select an Option** and choose **To Be Unsubscribed** from the list. 7. Scroll down and click on **Global Unsubscribe** under actions. 8. Click the **Run Bulk Action** button to execute the action. Note that this operation may take some time. ## Step 4: Verify Unsubscription 1. To verify whether contacts have been unsubscribed correctly, go to the **Audience** tab. 2. From the drop-down menu, select **Lists**. 3. In the list details, click on **Info** next to the specific contact. 4. In the profile section, observe the unsubscribed status highlighted next to the email address. 5. You can also check the contact timeline view to verify that the unsubscribed event happened properly. That's pretty much it! You can use bulk actions for various other use cases like merging contacts from different lists, deleting contacts, adding contacts to a drip or tag, and more. Thank you for watching!