# Importing And Managing Contacts

> **Source**: [SendX](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w)
>
> <p>Import contacts from CSV files or other platforms, organize them into lists and segments, manage tags, clean your lists, and keep your subscriber data organized in SendX.</p>

## Browse Collection

1. [How to add a new contact to a list or tag](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/ybxZma1ZTcDsP2e8wkb29w.md) (Video)
2. [Creating and Managing Custom Fields and Contacts in Audience Settings](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/xJy7ytg1fVxa24Vy6CM57Q.md) (Video)
3. [Creating and Updating Contact Segments with Custom Conditions and Fields](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/ZD7XpTInaW9xnIuQs4ZbAA.md) (Video)
4. [Managing Subscription Status in Contact Profile](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/2kHG7DfMmsM8cm75M3krxw.md) (Video)
5. [Deleting a List and Associated Contacts in Audience Management.](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/1KuInkOhejAgCdOLCRmCmg.md) (Video)
6. [Export Contacts from a List in SendX](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/kanu3TUqYoq97MygCxH9Pg.md) (Video)
7. [Marking contacts as unsubscribed using bulk actions](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FBCyjmMnCLh4MwV3xoWlbw.md) (Video)
8. [Enabling the "List Cleaning" Addon in Settings.](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/vg72nlGoLObl1XlJm1xDTw.md) (Video)
9. [Purchase Threat Checks/ List Hygiene](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/pAuPyP4sV7CImAqL2ALLKw.md) (Video)
10. [How to create a list of unsubscribers in SendX](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/eonZtCkzJRrzgkwP8d0hJA.md) (Video)
11. [Creating a New Segment with Email Unsubscription Condition in Audience Management](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/FCjlR1Agm7P5A9qJ4EjANA.md) (Video)
12. [Import and Map Contacts from CSV to Audience List/Tag](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/uClxwZ9kOwGO1Ji5vvV5ZQ.md) (Video)
13. [How to Associate Multiple Tags to a contact while Importing](https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/OZas7ZJzeG8wj4E4Wkhfbw.md) (Video)

---

# VIDEO: Managing Subscription Status in Contact Profile

## METADATA

- id: 2kHG7DfMmsM8cm75M3krxw
- type: video
- source: SendX
- content_url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/2kHG7DfMmsM8cm75M3krxw

- collection_url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w

## TRANSCRIPT

- time: 00:00
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/2kHG7DfMmsM8cm75M3krxw?start_time=0
  text: SendX's contact management system allows you to quickly find, view, and edit individual contact information.

- time: 00:06
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/2kHG7DfMmsM8cm75M3krxw?start_time=6
  text: Whether you need to update a subscriber's name, add tags for segmentation,

- time: 00:11
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/2kHG7DfMmsM8cm75M3krxw?start_time=11
  text: or manually manage their subscription status,

- time: 00:14
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/2kHG7DfMmsM8cm75M3krxw?start_time=14
  text: Everything can be done from the contact profile.

- time: 00:16
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/2kHG7DfMmsM8cm75M3krxw?start_time=16
  text: In this video, let's see how to edit contact details and search for contacts in a profile section.

- time: 00:22
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/2kHG7DfMmsM8cm75M3krxw?start_time=22
  text: Select the search icon in the navigation bar to initiate a new search.

- time: 00:29
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/2kHG7DfMmsM8cm75M3krxw?start_time=29
  text: In the search modal, type a name or email address to find contacts.

- time: 00:34
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/2kHG7DfMmsM8cm75M3krxw?start_time=34
  text: Click on the email address of the contact named "Sunny" to view details.

- time: 00:42
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/2kHG7DfMmsM8cm75M3krxw?start_time=42
  text: Click on the "Profile" tab to view the user's profile information.

- time: 00:47
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/2kHG7DfMmsM8cm75M3krxw?start_time=47
  text: The profile tab is the default view displaying all contact information, including first name, last

- time: 00:53
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/2kHG7DfMmsM8cm75M3krxw?start_time=53
  text: name,

- time: 00:54
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/2kHG7DfMmsM8cm75M3krxw?start_time=54
  text: email,

- time: 00:55
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/2kHG7DfMmsM8cm75M3krxw?start_time=55
  text: source of addition, associated list tags, and custom fields. We also have options to edit, unsubscribe,

- time: 01:02
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/2kHG7DfMmsM8cm75M3krxw?start_time=62
  text: and delete contact options.

- time: 01:06
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/2kHG7DfMmsM8cm75M3krxw?start_time=66
  text: Click the Timeline tab to see a chronological history of this contact's activity.

- time: 01:11
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/2kHG7DfMmsM8cm75M3krxw?start_time=71
  text: Select the profile tab in the profile section.

- time: 01:16
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/2kHG7DfMmsM8cm75M3krxw?start_time=76
  text: To edit contact details, click the "Edit Contact" button on the profile page.

- time: 01:24
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/2kHG7DfMmsM8cm75M3krxw?start_time=84
  text: Enter the last name in the "Last Name" field in the edit contact form.

- time: 01:29
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/2kHG7DfMmsM8cm75M3krxw?start_time=89
  text: In the form, click on the "Tag" dropdown to load options.

- time: 01:34
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/2kHG7DfMmsM8cm75M3krxw?start_time=94
  text: Scroll through the tag options and select any tag you wish to associate to the account.

- time: 01:40
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/2kHG7DfMmsM8cm75M3krxw?start_time=100
  text: In the form, click the save button to save your changes.

- time: 01:46
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/2kHG7DfMmsM8cm75M3krxw?start_time=106
  text: Here is how to unsubscribe a contact, click the "Unsubscribe"

- time: 01:50
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/2kHG7DfMmsM8cm75M3krxw?start_time=110
  text: button in the contact profile section.

- time: 01:55
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/2kHG7DfMmsM8cm75M3krxw?start_time=115
  text: Notice the status change to unsubscribed

- time: 01:58
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/2kHG7DfMmsM8cm75M3krxw?start_time=118
  text: next to the contact's name.

- time: 02:00
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/2kHG7DfMmsM8cm75M3krxw?start_time=120
  text: To re-subscribe a contact

- time: 02:03
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/2kHG7DfMmsM8cm75M3krxw?start_time=123
  text: please click on the subscribe option.

- time: 02:09
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/2kHG7DfMmsM8cm75M3krxw?start_time=129
  text: Click the "Delete" button to initiate the deletion process for the contact.

- time: 02:16
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/2kHG7DfMmsM8cm75M3krxw?start_time=136
  text: In the popup, confirm the deletion by clicking the "Delete" button.

- time: 02:23
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/2kHG7DfMmsM8cm75M3krxw?start_time=143
  text: That's it! You now know how to edit and manage your contacts in SendX with ease. Keeping your contact list

- time: 02:29
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/2kHG7DfMmsM8cm75M3krxw?start_time=149
  text: updated helps improve deliverability

- time: 02:31
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/2kHG7DfMmsM8cm75M3krxw?start_time=151
  text: and ensures your campaigns reach the right people at the right time.

- time: 02:36
  url: https://video.sendx.io/2OWd0oR3lKl6Zqhqwh6r8w/2kHG7DfMmsM8cm75M3krxw?start_time=156
  text: If you need further assistance, feel free to reach out to our support team anytime.

## SUMMARY

# How to Edit Contact Details and Search for Contacts

This guide will walk you through the steps to edit contact details and search for contacts in a profile section.

## Searching for Contacts

1. In the search bar, type "Shahid" to find contacts.
2. Click the checkbox next to the desired contact in the list.
3. Select the search icon in the navigation bar to initiate a new search.
4. In the search modal, type a query to find contacts. Note that no results may be found.

## Viewing Contact Details

1. Click on the email address of the contact named "Sunny" to view details.
2. Click on the "Timeline" tab in the profile section to view the contact's timeline.
3. Select the "Profile" tab in the profile section to return to the main profile view.

## Editing Contact Details

1. Click the "Edit Contact" button on the profile page.
2. Enter the last name in the "Last Name" field in the Edit Contact form.
3. In the form, click on the "Tag" drop-down to select from available tags.
4. In the form, click on the "List" drop-down to load options.
5. Scroll through the tag options and select "Goal, Productivity."
6. Click the "Save" button to save your changes.
7. Click the "Edit Contact" button in the Contact Profile section to make further edits if necessary.